Frequently Asked Questions
1. What types of cargo do you specialize in shipping?
We specialize in transporting a wide range of cargo, including crude oil, petroleum products, dry bulk commodities, and containerized goods. Our fleet and logistics network are equipped to handle both large-scale industrial shipments and specialized cargo safely and efficiently.
2. Do you provide international shipping services?
Yes. We offer regional shipping and logistics solutions covering key trade routes across the Trinidad, Guyana, Jamaica, Suriname and Grenada. Our operations include full vessel chartering, freight forwarding, and end-to-end logistics coordination.
3. How do you ensure the safety and compliance of oil and hazardous cargo shipments?
Safety and compliance are our top priorities. All oil and hazardous cargo operations strictly adhere to IMO, MARPOL, and SOLAS regulations. Our vessels are managed by certified crews and undergo regular inspections to ensure environmental and operational safety.
4. Can you handle both full and partial vessel charters?
Absolutely. We provide both Full Charter (FCL) and Part Charter (PCL) services to meet the specific needs of our clients. Whether you need an entire vessel or a portion of cargo space, we tailor our services for optimal cost efficiency.
5. Do you manage crew replacement and logistics for vessels?
Yes, we offer crew management and crew change services, including travel coordination, visa processing, airport transfers, and port clearance. Our experienced team ensures seamless crew transitions with minimal vessel downtime.
6. What ports do you operate in or service most frequently?
We operate in major regional and international ports, including those in Trinidad & Tobago, the Caribbean, South America, the United States, and Europe. Our logistics network allows us to coordinate port operations efficiently across multiple global locations.
7. How do you handle customs clearance and documentation?
Our logistics team manages all customs clearance procedures, documentation, and compliance requirements. We ensure that all paperwork — including bills of lading, cargo manifests, and certificates of origin — is processed accurately and promptly.
8. What kind of tracking or shipment updates can clients expect?
Clients receive real-time shipment tracking and operational updates through our logistics management system. We provide detailed reports on vessel location, cargo status, and estimated delivery times for complete transparency.
